This document was last updated on July 15, 2024.
1. Introduction
Welcome to Storm Appliance Repair LLC. This Privacy Policy outlines how we handle your personal information when you visit our website, storm-appliance.com, or use our appliance repair services. We take your privacy seriously and are committed to ensuring that your data is collected, used, and protected responsibly.
Welcome to Storm Appliance Repair LLC. This Privacy Policy outlines how we handle your personal information when you visit our website, storm-appliance.com, or use our appliance repair services. We take your privacy seriously and are committed to ensuring that your data is collected, used, and protected responsibly.
2. What Information We Collect
2.1 Personal Information
We may collect the following types of personal data that you provide directly to us:
We may collect the following types of personal data that you provide directly to us:
- Contact Information: Your name, email, phone number, and physical address.
- Service Information: Details about the appliance repair services you request, including descriptions of the issue and service preferences.
- Payment Information: Financial details, such as credit card numbers or other payment methods.
2.2 Non-Personal Information
We also gather non-identifiable information, such as:
We also gather non-identifiable information, such as:
- Technical Information: Your IP address, browser type, and operating system.
- Usage Data: Information on how you interact with our website, such as which pages you visit and the duration of your visit.
2.3 Cookies and Tracking
We use cookies and other tracking technologies to enhance your experience on our site. These small data files are stored on your device and help us understand your preferences. You can manage or disable cookies via your browser settings, but note that this may affect the functionality of our website.
We use cookies and other tracking technologies to enhance your experience on our site. These small data files are stored on your device and help us understand your preferences. You can manage or disable cookies via your browser settings, but note that this may affect the functionality of our website.
3. Why We Collect Your Data
We use the information we collect for several purposes, including:
We use the information we collect for several purposes, including:
- Service Provision: To provide and improve our appliance repair services.
- Communication: To stay in touch with you about service requests, appointments, and customer support.
- Payment Processing: To handle transactions and billing matters securely.
- Marketing (with Consent): To send you updates, offers, or promotions, if you've opted in to receive them.
- Analytics: To analyze website traffic and usage to improve our services.
- Legal Obligations: To comply with regulations or legal requests and to protect our rights.
4. Data Security Measures
We prioritize protecting your personal data through various security protocols:
We prioritize protecting your personal data through various security protocols:
- Encryption: Your data is encrypted during transmission and when stored.
- Access Control: We limit access to personal data to authorized employees only.
- Regular Audits: We frequently review our security practices to identify and resolve potential risks.
5. Sharing of Information
Your personal information may be shared under certain conditions:
Your personal information may be shared under certain conditions:
- With Service Providers: We may share data with trusted third-party vendors who assist us in running our business, subject to confidentiality agreements.
- For Legal Reasons: To meet legal requirements or in response to valid requests from law enforcement.
- In Business Transactions: If the company undergoes a sale, merger, or acquisition, your information may be transferred as part of that process.
6. Data Retention Policy
We keep your personal information for as long as necessary to provide our services and to comply with legal requirements. The retention period may vary depending on the nature of the data.
We keep your personal information for as long as necessary to provide our services and to comply with legal requirements. The retention period may vary depending on the nature of the data.
7. International Transfers
If you're visiting our website from outside the United States, your information may be transferred and processed in the U.S. or other countries. By using our site, you consent to this transfer of information.
If you're visiting our website from outside the United States, your information may be transferred and processed in the U.S. or other countries. By using our site, you consent to this transfer of information.
8. Protection of Minors
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it immediately.
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it immediately.
9. Links to Third-Party Sites
Our website may contain links to other websites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy statements of any website you visit.
Our website may contain links to other websites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy statements of any website you visit.
10. Your Rights Regarding Personal Data
Depending on your location, you may have certain rights concerning your personal data:
Depending on your location, you may have certain rights concerning your personal data:
- Access: Request a copy of your data.
- Correction: Ask for inaccurate or outdated information to be corrected.
- Deletion: Request the deletion of your data, where applicable.
- Restriction: Limit the processing of your data in specific circumstances.
- Objection: Opt out of data processing for direct marketing or based on legitimate interest.
- Data Portability: Request the transfer of your data to another service provider.
11. Data Accuracy
We strive to maintain accurate and up-to-date records. Please inform us if your personal information changes so that we can ensure accuracy.
We strive to maintain accurate and up-to-date records. Please inform us if your personal information changes so that we can ensure accuracy.
12. No Automated Decision-Making
We do not use automated decision-making systems or profiling that would significantly affect you without your explicit consent.
We do not use automated decision-making systems or profiling that would significantly affect you without your explicit consent.
13. Policy Updates
This Privacy Policy may be revised periodically. Any updates will be posted on our website with the new effective date. We recommend reviewing this policy regularly to stay informed about how we handle your data.
This Privacy Policy may be revised periodically. Any updates will be posted on our website with the new effective date. We recommend reviewing this policy regularly to stay informed about how we handle your data.